Symmetry Fitness is committed to the safety and health of its clients and staff. You can help by following these guidelines to keep ourselves and each other safe. Your safety is our priority.
Wellbeing of Staff and Customers
Customers
- Please don’t attend if you feel unwell or have a fever, a cough or shortness of breath. For the safety of others and yourself please self-isolate if you feel unwell and let Symmetry Fitness know.
- Please don’t attend if you have visited any Covid-19 hotspot listed on the NSW Health website in the last 14 days.
- Please don’t attend if you have come into contact with anyone who has visited any Covid-19 hotspot listed on the NSW Health website in the last 14 days.
- All Symmetry trainers have undertaken the Australian Government training modules on Covid-19.
- Please check the Symmetry Fitness website for updates.
- Please be aware of the current NSW Health information and advice.
Staff
- Please don’t attend if you feel unwell or have a fever, a cough or shortness of breath. For the safety of others and yourself please self-isolate if you feel unwell and let Vintage Fitness know.
- Please don’t attend if you have visited any Covid-19 hotspot listed on the NSW Health website in the last 14 days.
- Please don’t attend if you have come into contact with anyone who has visited any Covid-19 hotspot listed on the NSW Health website in the last 14 days.
- All trainers must undertake the Australian Government training modules on Covid-19. They are also aware of current NSW Health advice.
- All trainers will be complying with the protocols of the location/club where the training is taking part as well as those of Vintage Fitness.
- Trainers will notify Safe Work Australia on 13 10 50 in relation to positive or suspected positive cases of Covid-19.
Physical Distancing
- 1 person per 4 square metres in the studio
- Physical distancing of 1.5 metres between people
- 10 people maximum in outdoor classes
- 8 people maximum, including trainer, per class in Castlecrag studio
- Equipment will be positioned 1.5 metres apart to ensure proper social distancing
- Observe the signage, floor markers or directions of staff.
Hygiene and Cleaning
- Wash your hands and use the sanitiser provided. Regularly wash your hands for at least 20 seconds as per the health recommendations.
- Sanitiser is provided at every session. Please use it before and after the session.
Equipment
- Equipment will be cleaned at the end of every session. Vintage Fitness will provide disinfectant wipes for use before, during and after the session on the equipment.
- High touch areas will be cleaned regularly with alcohol or disinfectant wipes.
- Your trainer will be acting as the Hygiene Marshall for your session, as per government regulations. Please do as instructed by your trainer for cleaning. If you have any doubts or questions, please ask the trainer or call Vintage Fitness on 0403 822 512.
- Daily cleaning will be recorded in the cleaning register.
- Please bring your own water bottle and towel to the class. If you are using a mat, please use a towel in addition.
- Please don’t bring cash on the day to pay for a session. Vintage Fitness recommends contactless payment methods online for your safety.
Record Keeping
- Online bookings for classes are essential. This will ensure proper contact tracing can achieved.
- Records shall be kept for a minimum of 28 days. Information will be kept according to the Vintage Fitness privacy policy. Please contact us if you have any concerns.
- Vintage Fitness also encourages the use of the Australian Government CovidSafe app.
FAQs
How many people are in a class?
NSW regulations currently limit fitness classes to 20 people. However, Symmetry outdoor classes will be capped at 10. Castlecrag studio classes are a maximum of 7 participants due to size restrictions.
Are there any different class procedures for booking in?
No there are no changes to our regular procedures. All classes are to be pre booked via the app and paid for online.
How do I book in a class?
Booking into a class is done online via our app.
Can I show up without a booking?
No. all classes must be booked prior to the session.
How many people can be in the studio at any one time?
The safe number of people present at the Castlecrag studio at any one time is 8, including trainers.
Do I need to wear a mask?
No, you are not required to wear a mask while exercising, although some trainers may wear a mask if they feel the need.
Are there guidelines for the fitness industry?
There are guidelines for the fitness industry regarding Covid-19. Please follow this link to view them on the Fitness Australia website.
How can I get more information on Covid-19?
- Australian Government Department of Health
- National Health Information line on 1800 020 080
- Fitness Australia ‘Framework of operations for fitness facilities under Covid-19 restrictions’
What happens to my membership if we are locked down?
Your membership will be suspended, without charge, until normal training can recommence safely. Vintage Fitness will also refund any paid unused sessions as requested.
Who do I contact at Symmetry Fitness to get more information?
Please contact Symmetry Fitness on 0403 822 512 for more information regarding the our response to Covid-19.
How do we maintain cleanliness in the studio?
Under the NSW Government checklist, Symmetry Fitness will ensure any areas frequented by staff or clients are cleaned at least daily with detergent and/or disinfectant.
The Symmetry Fitness team undertake frequent cleaning and disinfection of the everything. This includes equipment that may be used in classes. We also regularly disinfecting high touch surfaces.
Frequently touched areas and surfaces are cleaned several times per day with a detergent or disinfectant solution or wipe (including EFTPOS equipment, handrails, tables, countertops, doorknobs and sinks). There is a cleaning checklist maintained showing the gym is being cleaned regularly.
Any surfaces touched by clients is cleaned with a detergent or disinfectant solution between each client.
You should observe this occurring and voice your concerns or leave the premises or class if you do not see this in place.
Trainers will reduce the sharing of equipment where practical and ensure these are cleaned with detergent and disinfectant between use.
While Symmetry Fitness is playing their part in making their facility COVID-safe, it also up to each individual to take responsibility for their own health and safety. The best strategy is to clean the equipment for yourself before and after you use it with disinfectant wipes or detergent.
Vintage Fitness will make cleaning wipes and gloves accessible for visitors to use, should you wish to use them.